Saving time to installers: their key to increase client retention and business productivity
Embarking on the new digital transformation
Demand covered or opportunity created
CELO realized that saving time to installers allowed their retail network to increase the client retention and the business productivity
Encompassed in their digital transformation they have included providing technical support, sharing product data-feeds online, communicating with customers with EDI and organizing trainings and product trials on demand
The company has led this digital transformation not only to adapt the company to the new environment but also to add value to their clients. Technology has helped them to improve their communication, making it easier to connect and collaborate with their clients
The next step for CELO will be linking their visitors with their online retailers
CELO is a family-owned international company dedicated to the design and manufacturing of technical screws and technical fixings.